Thank you for your interest in QubicaAMF’s US Technical Support. 

Our normal hours of operation are:

Monday-Friday                                 8:30 AM – 10:00 PM Eastern Time

Saturday                                           8:30 AM – 7:00 PM Eastern Time

Sunday                                             10:00 AM – 6:00 PM Eastern Time

We are available by phone at (866) 460-7263 (option 3) or email at techs@qamf.net.

In case of emergency, we offer 24 hours, year-round on-call support outside of these times. 

Please be advised that “emergency” calls include:.

    - Conqueror will not start on any terminal.

    - No lanes can be opened.

    - No credit card pin pads are functional.
    - Any scoring/Conqueror/machine issue occurring during league play.
 

Any call that does not meet the criteria above is considered “non-emergency” and will be redirected to our normal hours of operation.  

Our 2024 holiday hours are as follows:  (Limited Staff is available on the following days)

Friday, March 29th           8:30 AM – 7:00PM

Monday, May 27th           8:30 AM – 7:00PM

Thursday, July 4th            8:30 AM – 7:00PM

Monday, September 2nd             8:30 AM – 7:00PM

Thursday, November 28th           Closed for US Thanksgiving

Friday, November 29th            8:30 AM – 7:00PM

Monday, December 23rd           8:30 AM – 7:00PM

Tuesday, December 24th           8:30 AM – 7:00PM

Wednesday, December 25th           Closed for Christmas

Wednesday, January 1st        8:30 AM – 7:00PM

For additional information, resources, and manuals, please consult our website here.