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INTRODUCTION


For those affected by the time change on November 3rd, make sure to set your clocks back one hour.
This also means that when opening your center, you should double-check that the date & time settings on your scoring management systems are adjusted, too.


CONQUEROR

1.  On the Conqueror Server computer if external time server (figure 3) is checked:


- On the Windows Desktop: Validate that the Windows Date & Time to make certain they are correct by right-clicking the clock on the bottom, right of the Windows taskbar (figure 1) -- If the settings are not correct, adjust them to the correct date and time.


2. If external time server is not checked: Open Conqueror and verify that the time and date are correct in Conqueror (figure 2). If these settings are not correct, it can be adjusted under Center Setup ➔Basic (figure 3).


    (Figure 2)                                                                 (Figure 1)

Figure 2

                                                                    (Figure 3)

3. Perform step 1 or 2 on all other Conqueror workstations:

   - Verify that the Windows date & time settings or the Conqueror system date/time settings are correct  and then open Conqueror to confirm the adjustment.


NOTE FOR BES X SCORING SYSTEM CUSTOMERS WITH THE SUPERTOUCH CONSOLE

If you have the BES X scoring system with the Super Touch console and you do not see the Super Touch display the welcome screen, warning message, or the touch screen appears “frozen” please follow the below steps:

▪ Perform the time change in Conqueror using the above process if it was not adjusted automatically.
▪ Reboot the 4HD/5HD CPU on each lane pair in the house. This can be accomplished in one of two ways:

1. From the Conqueror Pro main menu:
   ✓ Click Setup ➔ Technical Lane Setup (or Technical Setup, if that is the the only option available) ➔ upload to lanes.
   ✓ Notice the Lanes selected option – ensure that it has all of your lanes selected (1-XX)
   ✓ Press the Reset button. Do not press Reinitialize or Upload.
2. Unplug the cable labeled power input from each silver, 4HD Hub on the curtain wall then plug each one back in.


 

MISCELLANEOUS NOTES REGARDING THE CONQUEROR DATE & TIME
❖ Normally, the date & time in Conqueror is controlled by the Conqueror Server which synchronizes the date & time on all Conqueror terminals. In some cases, External time server (seen in figure 3) will be checked – this means that each Conqueror terminal is getting its time settings from Windows directly from the computer Conqueror is installed on.
❖ If there are persistent problems with keeping the date & time adjusted, the system clock in the Conqueror Server’s basic input/output system (BIOS) may need to be adjusted. Please call the QubicaAMF Technical Support Team for assistance in performing this step.