| BOWLING CENTRE MANAGEMENT SCHOOL |
The QubicaAMF Bowling Centre Management School is designed to take the proprietor/manager through the period leading up to opening and immediately afterwards. Guidance is offered on marketing, planning, staff and job specifications, stock, customer service, financial control, as well as various ways to manage the centre after opening. Centres that have recently undergone a modernisation programme will find this course offers a wealth of promotional ideas and good working practices too. It is also excellent training for people new to the industry and as a refresher to staff.
The school will be held in the Radisson Plaza Eurobuilding Hotel in Caracas and Bowling Prados del Este - host centre of the 1974 World Cup.
To register please contact: amboard@qubicaamf.com
| Saturday 4th November |
|
| 14:00 - 16:00 |
Seminar registration at Bowling World Cup Hospitality Desk, Radisson Plaza Eurobuilding Caracas |
| 16:00 |
Transport to World Cup Bowling Centre |
| 18:00 |
QubicaAMF Bowling World Cup Opening Ceremony |
Sunday 5th November
|
|
| 09:00 - 10:00 |
Introduction & familiarisation |
| 10:00 - 11:00 |
Bowling-The Nature of the Business |
| 11:00 - 11:20 |
Refreshment Break |
| 11:20 - 13:00 |
Countdown to Success
|
| 13:00 - 14:00 |
Lunch |
| 14:00 - 14:50 |
Staff-The Service Centre Team |
| 14:50 - 15:00 |
Refreshment Break |
| 15:00 - 17:00 |
Staff-The Service Centre Team |
Monday 6th November |
|
| 09:00 - 11:00 |
Motivation, Marketing and Customer Service. |
| 11:00 - 11:20 |
Refreshment Break |
| 11:20 - 13:00 |
Marketing and 'Learn-to-Bowl' |
| 13:00 - 13:45 |
Lunch Transfer to Bowling Centre - Departure at 13:45 |
| 14:00 - 15:00 |
Learn-to-Bowl' Session at Bowling Centre |
| 15:00 - 15:30 |
Refreshment Transfer to Hotel - Departure at 15:30 |
| 15:45 - 17:00 |
League Bowling and the Handicap |
| 17:00 |
Briefing for evening activity |
Tuesday 7 th November |
|
| 09:00 - 11:00 |
Preventive Maintenance - Lanes |
| 11:00 - 11:20 |
Refreshment Break |
| 11:20 - 13:00 |
Preventive Maintenance - Pinspotter Equipment |
| 13:00 - 13:45 |
Lunch Transfer to Bowling Centre - Departure at 13:45 |
| 14:00 - 16:00 |
League Bowling Session 1 |
| 16:00 - 16:30 |
Refreshment Transfer to Hotel - Departure at 16:30 |
| 16:45 - 18:00 |
Bowling Balls and Ball Reaction |
| 18:00 |
Briefing for evening activity |
Wednesday 8th November |
|
| 09:00 - 11:00 |
Review Session on 'Mystery Shopping Experiance' |
| 11:00 - 11:20 |
Refreshment Break |
| 11:20 - 13:00 |
Pro Shop Operation and Merchandising |
| 13:00 - 13:45 |
Lunch Transfer to Bowling Centre - Departure at 13:45 |
| 14:00 - 16:00 |
League Bowling Session 2 |
| 16:00 - 16:30 |
Refreshment Transfer to Hotel - Departure at 16:30 |
| 16:45 - 18:00 |
Building your Marketing Strategy |
| 20:00 - 22:30 |
QubicaAMF Dinner (by Invitation) |
Thursday 9th November |
|
| 09:00 - 11:00 |
Marketing Ideas for Success: Creative Lineage |
| 11:00 - 11:20 |
Refreshment Break |
| 11:20 - 13:00 |
Marketing Ideas for Success: Creative Lineage |
| 13:00 - 14:30 |
Management Seminar Participants Luncheon.
Transfer Departure at 14:30 |
| 15:00 - 17:00 |
League Bowling Session 3 - Final |
| 17:00 - 17:20 |
Refreshment Break |
| 17:20 - 17:50 |
Review: Closing Session. Certificate Presentation. |